These Terms of Use (“Terms”) govern your access to and use of https://royaehood.com (the “Website”), operated by Royaehood Cap (“Royaehood Cap,” “we,” “us,” or “our”).
By accessing, browsing, or using the Website, or by purchasing products through the Website, you agree to these Terms and any policies referenced here (including Shipping and Refund Policy and Privacy Statement).
If you do not agree, do not use the Website.
1) Eligibility and User Responsibilities
You must be at least the age of majority in your jurisdiction or have permission from a legal guardian to use the Website. You agree that you will provide accurate, current information during checkout and in communications with us.
You are responsible for maintaining the confidentiality of any account credentials and for all activities performed under your account. If you suspect unauthorized access, contact help@royaehood.com.
2) Purchases, Orders, and Acceptance
All orders are subject to acceptance and availability. We may refuse or cancel an order for reasons including suspected fraud, incorrect pricing, inventory shortages, shipping restrictions, or policy violations.
If we cancel after payment has been processed, we will issue a refund to the original payment method, subject to processing times.
3) Pricing, Taxes, and Currency
Prices are shown on the Website in the displayed currency. Taxes, duties, and import fees may apply depending on destination. Unless stated otherwise, international duties and taxes are the customer’s responsibility.
We may correct pricing errors and may cancel orders impacted by an obvious error, consistent with applicable law.
4) Shipping, Returns, and Refunds
Shipping, returns, and refunds are governed by our Shipping and Refund Policy posted on the Website. By ordering, you acknowledge that transit times are estimates and that customs delays may occur.
Return eligibility, windows, and conditions are described in that policy.
5) Product Descriptions and Availability
We try to describe products accurately, including materials and sizing guidance. However, minor variations may occur. We do not guarantee that product colors displayed on your device will perfectly match the physical product due to screen differences.
We reserve the right to modify or discontinue products at any time without notice.
6) Promotions and Gift Cards (If Applicable)
Promotions may be subject to additional terms, time limits, and exclusions. Unless expressly stated, promotions cannot be combined.
If gift cards are offered, they may not be redeemable for cash except where required by law, and may be subject to expiration rules where permitted.
7) Intellectual Property
All Website content, including text, images, product descriptions, graphics, logos, and designs, is owned by or licensed to Royaehood Cap and is protected by intellectual property laws.
You may not copy, reproduce, distribute, create derivative works, publicly display, or exploit Website content without our prior written permission.
You may use the Website for personal, non-commercial shopping purposes only.
8) User Content and Reviews
If you submit content such as reviews, comments, photos, or messages (“User Content”), you represent that you have the rights to submit it and that it does not violate any law or third-party rights.
By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, translate, and display it for marketing, customer service, and Website operation purposes, subject to applicable law.
We may remove User Content that is unlawful, abusive, misleading, infringing, or otherwise inappropriate.
9) Prohibited Conduct
You agree not to:
• use the Website for unlawful purposes;
• interfere with Website security, servers, or networks;
• attempt unauthorized access to accounts or systems;
• use scraping, bots, or automated means to access the Website in a way that harms performance;
• submit false, deceptive, or fraudulent information;
• infringe intellectual property rights or privacy rights;
• transmit malware, harmful code, or exploit vulnerabilities.
We may suspend or terminate access for suspected violations.
10) Third-Party Services and Links
The Website may use third-party services for payments, shipping, analytics, and advertising. Third-party services have their own terms and policies.
We are not responsible for third-party sites or services, and linking does not imply endorsement.
11) Disclaimers
To the maximum extent permitted by law, the Website and Products are provided “as is” and “as available.” We disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement, except where such disclaimers are not permitted.
We do not warrant that the Website will be uninterrupted, secure, or error-free.
12) Limitation of Liability
To the maximum extent permitted by law, Royaehood Cap will not be liable for indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the Website or Products.
Our total liability for any claim will not exceed the amount you paid for the product(s) giving rise to the claim, except where prohibited by law.
13) Indemnification
You agree to indemnify and hold harmless Royaehood Cap, its affiliates, and service providers from claims, liabilities, damages, losses, and expenses arising from your breach of these Terms, misuse of the Website, violation of law, or infringement of third-party rights.
14) Termination
We may terminate or restrict access to the Website if we believe you have violated these Terms or applicable law. Termination does not affect rights and obligations accrued before termination, including payment obligations and dispute provisions.
15) Governing Law and Dispute Resolution
These Terms are governed by applicable laws as determined by our operational nexus, without regard to conflict-of-law principles, unless local law requires otherwise.
If a dispute arises, we encourage you to contact help@royaehood.com first to seek an informal resolution. Where permitted, disputes may be resolved in a competent court or through an agreed dispute mechanism.
16) Severability
If any provision of these Terms is found unenforceable, the remaining provisions remain in effect to the fullest extent permitted by law.
17) No Waiver
Our failure to enforce any provision does not constitute a waiver of that provision or any other provision.
18) Changes to Terms
We may update these Terms from time to time. The updated Terms will be posted on the Website with an effective date. Continued use after changes indicates acceptance of the updated Terms.
19) Contact
For questions about these Terms:
Email: help@royaehood.com
Website: https://royaehood.com