Shipping Policy
Order Processing
All orders placed on royaehood.com are subject to order confirmation and availability. Once payment is successfully processed, orders typically enter the processing stage within 1–3 business days. Processing includes order verification, quality inspection, and packaging.
Please note that processing times may vary during peak seasons, promotional events, or due to unforeseen circumstances.
Shipping Destinations
Royaehood Cap offers international shipping to many countries and regions. Availability may vary depending on local logistics partners and shipping restrictions.
If your location is not eligible for shipping, you will be notified during checkout.
Shipping Methods and Timeframes
Shipping times are estimates and may vary based on destination, customs clearance, and carrier performance. Typical delivery timeframes may include:
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Standard International Shipping: 7–20 business days
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Extended delivery times may occur due to customs inspections or local delays
Royaehood Cap does not guarantee delivery dates.
Shipping Fees
Shipping fees are calculated at checkout based on destination, order size, and selected shipping method. Any applicable shipping charges will be clearly displayed before payment confirmation.
Customs, Duties, and Taxes
International shipments may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping fee unless explicitly stated.
Refund and Return Policy
Eligibility for Returns
We accept return requests under the following conditions:
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The item is unused, unworn, and in original condition
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The item is returned within the specified return window (usually 14–30 days from delivery)
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The original packaging is intact
Certain items may be non-returnable due to hygiene or promotional reasons.
Return Process
To initiate a return, customers must contact us at help@royaehood.com with their order number and reason for return. Unauthorized returns may not be accepted.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds
Once a returned item is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to the original payment method within a reasonable processing period.
Refund processing times may vary depending on payment provider.
Non-Refundable Situations
Refunds may not be issued for:
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Items damaged due to misuse
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Incorrect size or preference-related issues
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Delays caused by carriers or customs